Established as a result of the acquisition of Daksh eServices by IBM Corporation in 2004, IBM Daksh provides a variety of customer relationship management solutions to its Fortune 500 clients, including call handling, email processing and technology support.
IBM Daksh offers a competitive salary and benefits package, career advancement opportunities and professional development, including Six Sigma training for all its employees. Its highly dynamic culture cultivates workforce diversity and values dedication, innovation and trust in all relationships.
Heralded as the "Contact Center Vendor of the Year" in Asia Pacific by Frost and Sullivan (2006, 2007 & 2008), IBM Daksh is all set to spearhead the next generation global operations in business transformation.
Work for a company unlike any other.
Because you are NOT like everybody else.
Be an IBMer.
IBM Daksh Business Process Services Philippines Inc., Banking and Finance Customer Care Specialist Responsibilities
* Successful candidates will be assigned to a leading multinational Mortgage Banking account.
IBM Daksh Business Process Services Philippines Inc. Requirements
* REQUIRED
* Excellent English communication skills
* Completed at least three years of college education in any course, or finished a two-year diploma or certificate course
* Proficient in computer and internet applications
* Willing to work on a shifting schedule
* Willing to be assigned in Mandaluyong City
* STRONGLY PREFERRED BUT NOT REQUIRED
* Bachelor's Degree in Banking and Finance
* Background in Mortgage, Banking or Insurance
* Experience in up-selling or cross-selling
* Applicants should be Filipino citizens or hold relevant residence status.
IBM Daksh Business Process Services Philippines Inc.
3F EDSA Central Pavillion Mall, EDSA corner Shaw Blvd. Mandaluyong City 1552.
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